Draft — legal review required
Privacy Policy
This policy explains what information Presidential: DMZ (“we”, “us”) collects, why, and the choices you have. We wrote it in plain language. If something is unclear, write to support@presidential.app.
1. What we collect
| Data | Why we need it | How long we keep it |
|---|---|---|
| Account data. Sign-in identifier and email address (through Firebase Authentication, including Sign in with Apple where offered), account ID. | To create and secure your account and recover access. | Until you delete your account. |
| Profile data. Commander name, House name, crest, language, cosmetics you own. | To show you and your House to other players and run the game. | Until you delete your account. |
| Gameplay data. Orders, battles, treaties, alliance activity, progress and Gazette entries. | To run the persistent world, resolve battles, and show history. | Until you delete your account. Public Gazette entries are anonymised on deletion. |
| Chat and user-generated content. Messages, names you create, reports you file. | To deliver chat, and to keep the game safe through moderation. | Chat messages are deleted after 90 days. Reports and safety records may be kept longer where needed to protect players. |
| Purchase data. Transaction identifiers and subscription status from Apple. | To unlock the cosmetics you bought and to prevent fraud. | As long as needed for accounting and legal duties. |
| Device and diagnostics. App version, device model, OS version, crash logs, IP address. | To fix bugs, keep our servers secure and detect abuse. | Up to 90 days for logs, unless needed for an investigation. |
| Waitlist data. Email, language, optional creator code, referral link data. | To send your invitation, count referrals and credit creators. | Until you leave the list or the game launches and you create an account. |
We do not collect payment card numbers. All purchases are handled by Apple.
2. How we use your data
- To provide, operate and improve the game on our own servers.
- To keep players safe, enforce our Terms and prevent cheating and abuse.
- To send service messages such as account, security, invitation and launch emails. We send marketing only if you ask for it, and you can unsubscribe at any time.
- To meet legal obligations.
We do not sell your personal data. We do not use it for third-party advertising and we do not track you across other companies' apps or websites.
3. Translation of chat
Chat between English and Arabic speakers is translated on your device. The text you are reading is translated locally by your phone, and we do not send it to an outside translation service. The original message is what we store, subject to the 90-day retention in section 1.
4. Who we share data with
- Service providers that run the game for us, such as Google Firebase and Google Cloud for authentication and hosting, under contracts that limit their use of your data.
- Apple, for purchases, subscriptions and Sign in with Apple.
- Other players, only what you choose to show: commander name, House, crest, cosmetics, public Gazette entries and chat you send.
- Authorities or advisers, when the law requires or to protect people from harm.
5. Chat, reporting and safety
Presidential: DMZ has chat and player-created names. You can report any message or player in the app and block players you do not want to hear from. We review reports and may remove content, mute, suspend or ban accounts that break our Terms. Please do not share sensitive personal information in chat.
6. Your choices and rights
- Delete your account. Open Settings, then Account, then Delete account. Your profile, gameplay data and chat are deleted or anonymised within 30 days. Encrypted backups expire within a further 30 days. You can also email us from your registered address and we will do it for you.
- Access, correct or export your data. Email us and we will respond within 30 days.
- Object or restrict processing, and withdraw consent where you have given it.
- Complain to your local data protection authority.
Depending on where you live, such as the UAE, Saudi Arabia, the EU or the UK, you may have additional rights under local law. We honor them.
7. Children
Presidential: DMZ is not meant for children under 13 (or the higher minimum age in your country). We do not knowingly collect their data. If you think a child has created an account, contact us and we will delete it.
8. Where data is stored
Our servers and our providers may be located outside your country. Where data leaves your region we rely on appropriate safeguards such as standard contractual clauses.
9. Security
We use encryption in transit, access controls and monitoring. No system is perfectly secure, so please use a strong sign-in method.
10. Changes
If we change this policy in a meaningful way we will tell you in the app or by email before it takes effect.
11. Contact
Presidential: DMZ · support@presidential.app · [Company legal name and registered address to be added]